Shipping Policy

Thank you for shopping with TheTinyLuxe. We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders are not processed, shipped, or delivered on Sundays or public holidays.
  • During peak seasons, festivals, sales, or promotional events, processing times may be slightly extended.

Shipping Coverage

We currently ship across India through trusted courier and logistics partners.

For international shipping inquiries, please contact our customer support team before placing an order.

Delivery Timeline

Estimated delivery times:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 4–7 business days
  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to factors beyond our control, including weather conditions, courier delays, public holidays, and regional restrictions.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Free shipping offers may be available during promotional campaigns and special events.

Order Tracking

Once your order is shipped, you will receive:

  • Order confirmation
  • Shipping confirmation
  • Tracking details via email, SMS, or WhatsApp (if available)

Customers can track their shipment using the provided tracking information.

Delivery Attempts

Our courier partners may attempt delivery multiple times.

If delivery cannot be completed due to:

  • Incorrect address
  • Unreachable phone number
  • Customer unavailable at delivery location

the package may be returned to us. Additional shipping charges may apply for re-shipment.

Address Accuracy

Customers are responsible for providing accurate:

  • Name
  • Shipping address
  • Contact number
  • Email address

TheTinyLuxe is not responsible for delays or delivery failures caused by incorrect information provided by customers.

Damaged or Missing Packages

If your package arrives damaged or appears tampered with:

  1. Do not accept the package if possible.
  2. Take photographs of the package.
  3. Contact our support team within 48 hours of delivery.

We will investigate the issue and provide assistance as appropriate.

Delayed Deliveries

While we strive to deliver orders within the estimated timeline, delays may occur due to:

  • Weather conditions
  • Transportation disruptions
  • Public holidays
  • Natural disasters
  • Operational issues with courier partners

TheTinyLuxe is not liable for delays caused by third-party logistics providers.

Cash on Delivery (If Available)

Cash on Delivery (COD) may be available for selected locations.

TheTinyLuxe reserves the right to restrict or disable COD services for certain regions, products, or order values.

Contact Us

For shipping-related questions, please contact us:

TheTinyLuxe

Website: https://thetinyluxe.com

Email: support@thetinyluxe.com

Phone: +91 XXXXX XXXXX

Business Hours:
Monday – Saturday, 10:00 AM – 7:00 PM

Address:
[Your Business Address]
India